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 Building a Feedback-Positive Organization

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David Bradford
Senior Lecturer
Stanford Graduate School of Business
Scott Brady
CEO
FiberTower
 

Program Highlights:

  • Providing detailed feedback often and directly to employees can do wonders for your organization.

  • How to build a feedback-positive organization.

  • Consider mistakes as opportunities to learn.

One of the main attributes of a leader, and often the most rewarding, is that of developing and teaching your employees in a positive manner by providing them with feedback. And employees are encouraged when the feedback you provide is honest and timely. Feedback need not be considered negative - instead it is an indication of your concern for the individual and his/her development.  Sometimes the focus is on what is expected of an employee as compared to his existing activities. Other times the the focus is on what the employee is doing and how it might be done better. This is the best kind of feedback.  David Bradford examines what it takes to build an organization that uses feedback constantly, while Scott Brady provides a wonderful example of how the use of feedback had, as one of it's benefits, a considerable impact on the growth of his organization.

David Bradford is a coauthor of several books, including "Power Up: Transforming Organizations Through Shared Responsibility Leadership" and "Managing for Excellence."

Scott Brady holds an MS in Management as a Sloan Fellow at the Stanford Business School. Prior to cofounding FiberTower, Scott was a founding executive and CTO for Clarus Corporation, and previously focused on strategic planning and technology development initiatives at Anderson Consulting (Accenture).

Format: Video or DVD
Produced by Kantola Productions
Length: 53 mins. (2005)

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