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Zero Time: Learning to Respond Instantly |
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Dr. Keri E. Pearlson
Founder and President
KP Partners
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Program Highlights:
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Some companies succeed and others fail - why is this? What is the secret of the successful organization? The secret is that they react immeadiatly - in zero time. This means that even before the customers want something that you should be ready to deliver it. Success in zero time means that your values must be aligned, you must be able to adapt, you must learn, and you must execute - all of them instantly. The business world moves quickly - and so must we.
Dr. Keri E. Pearlson is the founder and President of KP Partners. Previously she worked for AT&T, and was an industrial engineer and systems analyst. for Hughes Aircraft. Dr. Pearlson holds a DBA in Management Information Systems from Harvard Business School, and both an MS in industrial engineering, and a BS in applied mathematics from Stanford University. She is the author of Zero Time: Providing Instant Customer Value Every Time-All the Time.
Video type: VHS
Produced by Kantola Productions
Length:
47
mins. (
2001
)
VIDEO - SV83 - $95.00
DVD - SV83DVD - $95.00
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